Returns & Exchanges

At Edible Blooms, we strive to deliver every chocolate bouquet and gift hamper in perfect condition. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or fail to meet our high quality standards.

Return Process

• 1.
  Contact Customer Service

  Notify us within 48 hours of delivery by emailing our support team with your order number and a photo of the product received.

• 2.
  Assessment Process

  Our quality control team will review your claim and the provided images to determine if the product was compromised during transit or production.

• 3.
  Resolution Selection

  Once approved, you can choose between a full replacement of your edible arrangement or a refund to your original payment method.

• 4.
  Confirmation

  You will receive an email confirmation once your refund has been processed or your new tracking number has been generated for a replacement.